Terms and Conditions
Welcome to JMARKT. These Terms and Conditions govern your access to and use of the JMARKT platform, including any content, functionality, and services offered on or through JMARKT. By using our platform, you agree to comply with and be bound by these Terms and Conditions. Please read them carefully, as they affect your legal rights and obligations. Should you have any questions or concerns, feel free to contact us at: info@jmarkt.com.
Eligibility and Access to the Platform
JMARKT is a premier online marketplace dedicated to the sale and purchase of high-value jewelry, precious metals, and gemstones. Our platform is accessible to all individuals, regardless of age or geographic location, for browsing and general use. However, access to certain features and full use of the platform, including purchasing and utilizing favorites, is restricted to registered users. We do not allow individuals under the age of 13 to have full access or register on our platform. By using JMARKT, you confirm that you meet the minimum age requirement and agree to abide by all applicable laws.
We reserve the right to restrict, suspend, or terminate access to the platform for any user who violates these Terms and Conditions, fails to meet the eligibility criteria, or engages in any behavior deemed inappropriate, illegal, or harmful to the platform or other users.
Registration and Account Creation
To access certain features of JMARKT, such as making purchases or using personalized options like favorites, users must create an account. When registering, you are required to provide accurate, current, and complete information. It is your responsibility to maintain the confidentiality of your account information, including your username and password. You agree not to share your account details with any third party. You are solely responsible for all activities conducted under your account.
JMARKT reserves the right to request additional information to verify your identity as part of our Know Your Customer (KYC) process, especially for high-value transactions. This may include submitting official identification documents electronically. Any failure to comply with these requirements may result in restricted access or termination of your account.
Products, Services, and Guarantees
JMARKT specializes in offering a curated selection of high-value items, including genuine jewelry, precious metals, gemstones, and gold and silver bullion. We take utmost care to ensure that all products listed on our platform meet quality standards. Each product comes with specific guarantees that may vary depending on the merchant or manufacturer. JMARKT reflects each product’s guarantee as provided by the seller, which may cover authenticity, quality, and specific return conditions.
We collaborate with reputable and vetted merchants who are required to adhere to JMARKT’s quality standards and legal requirements. However, JMARKT does not independently guarantee each product beyond the representations provided by the merchants. By making a purchase, you acknowledge that JMARKT serves as a marketplace connecting buyers and sellers and that the guarantee provided is limited to the merchant's terms.
User-Generated Content and Feedback
JMARKT encourages users to share their experiences by leaving feedback, reviews, and ratings on product pages after completing a purchase. Any content submitted by users must be accurate, respectful, and relevant to the product in question. Users are prohibited from posting content that is false, misleading, defamatory, or violates any intellectual property rights.
By submitting content on JMARKT, you grant us a non-exclusive, royalty-free, perpetual, and worldwide license to use, reproduce, modify, and display your content for purposes of improving the platform and promoting trust among users. We reserve the right to remove or edit any content that violates these guidelines or is deemed inappropriate.
Payment Terms, Pricing, and Refund Policy
Purchases on JMARKT are conducted exclusively through our secure electronic payment gateway. We accept all major debit and credit cards, subject to the policies of the issuing bank. The displayed prices for products are inclusive of any applicable taxes unless stated otherwise. Payment must be made in full at the time of purchase, and no order will be processed until payment is successfully completed.
Refund Policy: Refunds and returns are handled on a case-by-case basis, adhering to the policies of the specific merchant from whom the product was purchased. Each product’s page will clearly indicate whether it is eligible for return, the duration of the return window, and any conditions that may apply. Users are encouraged to review these terms carefully before making a purchase.
In the event of payment disputes or unauthorized transactions, users must report the issue to JMARKT within 14 days of the transaction date. We will collaborate with the payment processor and the involved merchant to resolve the issue as swiftly as possible.
Role of JMARKT as an Intermediary
JMARKT operates as a marketplace intermediary, connecting buyers with independent merchants who offer high-value products. We do not own or directly sell the items listed on our platform. Therefore, our role is to provide a secure and reliable environment for transactions, ensuring compliance with applicable regulations.
In the case of disputes between buyers and sellers, JMARKT acts as a mediator to facilitate a fair resolution. However, we are not liable for any defects, misrepresentations, or issues related to the products sold by third-party merchants. While we strive to resolve disputes amicably, the final resolution may depend on the specific terms of the merchant involved.
Privacy and Data Protection
We prioritize the protection of your personal data and privacy. All information collected during registration, transactions, or interactions with JMARKT is managed in accordance with our comprehensive Privacy Policy, which outlines the types of data collected, the purposes of data processing, and the security measures in place to safeguard your information. By using JMARKT, you agree to the terms set forth in our Privacy Policy.
We employ advanced encryption and security protocols to ensure that your data remains confidential and is protected from unauthorized access. However, you acknowledge that no system is entirely secure, and we cannot guarantee absolute data protection. In case of a data breach, JMARKT will take immediate steps to mitigate risks and notify affected users as required by law.
Changes to the Terms and Conditions
JMARKT reserves the right to modify or update these Terms and Conditions at any time. Such changes will become effective immediately upon posting the revised terms on our platform. Users will be notified of significant updates via the registered email address or through notifications on the platform. Continued use of JMARKT after the effective date of the changes constitutes acceptance of the revised Terms and Conditions.
We recommend that users regularly review these Terms to remain informed of any modifications. If you disagree with any updated terms, you must cease using the platform immediately.
Intellectual Property and Proprietary Rights
All content on JMARKT, including but not limited to text, images, graphics, logos, videos, software, and overall design, is the property of JMARKT or its content providers and is protected by copyright, trademark, and other applicable intellectual property laws. Unauthorized use, reproduction, or distribution of JMARKT’s intellectual property without our express written consent is strictly prohibited.
By using JMARKT, you agree not to copy, modify, or reverse-engineer any part of the platform or its content. You also acknowledge that any trademarks, service marks, and logos displayed on JMARKT are registered and unregistered trademarks owned by JMARKT or third parties, and may not be used without proper authorization.
Governing Law and Jurisdiction
These Terms and Conditions, and any disputes arising out of or related to your use of the platform, shall be governed and construed in accordance with the laws of the United Arab Emirates, specifically the laws of the Emirate of Dubai. In the event of a dispute that cannot be resolved amicably, the matter shall be submitted to the exclusive jurisdiction of the courts of Dubai, United Arab Emirates.
You agree that any legal action arising from the use of JMARKT shall be filed only in the relevant courts located in Dubai, and you consent to the jurisdiction of such courts.
Disclaimers and Limitation of Liability
JMARKT provides its platform on an "as-is" and "as-available" basis, without any warranties, whether express or implied, regarding the accuracy, reliability, or suitability of the content. We do not guarantee that the platform will be error-free, uninterrupted, or free of viruses or other harmful components.
To the fullest extent permitted by law, JMARKT disclaims all liability for any direct, indirect, incidental, or consequential damages arising from your use of the platform, the purchase of products, or interactions with third-party merchants. This limitation of liability applies even if JMARKT has been advised of the possibility of such damages.
Termination and Account Suspension
JMARKT reserves the right to suspend or terminate your account at any time, with or without notice, if we suspect any fraudulent activity, misuse of the platform, violation of these Terms, or engagement in conduct that could harm the reputation or functionality of JMARKT. You have the right to terminate your account at any time by contacting our customer support team. Upon termination, all rights granted to you under these Terms will cease, but any obligations or liabilities incurred prior to termination shall survive.
Contact and Customer Support
For any questions, feedback, concerns, or complaints regarding these Terms and Conditions, please contact us at info@jmarkt.com. We are committed to addressing all inquiries promptly and ensuring a satisfactory resolution to any concerns.
We aim to provide an outstanding user experience and value your feedback, which helps us continually improve our platform and services.
By using JMARKT, you acknowledge that you have read, understood, and agreed to abide by these Terms and Conditions. Your continued use of the platform constitutes acceptance of all terms and policies as outlined above.
All rights reserved © 2024 J MARKT Portal LLC
